• Each graduate will be allowed 8 tickets for their assigned August 16, 2023 Commencement ceremonies, on a first come, first served basis.
  • A ticket promo code to claim tickets will be sent to your Lancer Mail at the end of July.
  • Tickets must be claimed by the deadline that will be sent to your Lancer Mail or your promo code will expire.
  • Be sure to check your Junk Mail Folder (Lancer Mail) if you have not received your ticketing promo code by August 1, 2023.
  • If you have any questions regarding ticketing, please contact the CBU Events Center Ticket Office at 877-456-LANCER (5262) or
  • Graduates participating in the ceremony do not need a ticket.
  • All children age 2 and older will require a ticket.
  • All ceremonies will be LIVESTREAMED via

Please remember to check your Lancer Mail and this website for continued Commencement information. Please contact the Registrar if you have any questions regarding approval to graduate and participate in Commencement.

Frequently Asked Questions - TICKETS

  • Is seating assigned or general admission?

    Seating is assigned for all Commencement ceremonies. Upon checkout, the ticket system will assign you the best available seating. The sooner you go online to claim your tickets the better seats you will receive.

  • I need more than 8 tickets. What can I do?

    After the ticket claim deadline, ticketing and Commencement will check to see if there are extra tickets available for your ceremony. If there are extra tickets, an email will be sent out to the Graduates from the CBU Ticketing office, offering these extra tickets on a first come, first served basis. We do not sell extra tickets or have a waiting list. We highly encourage Graduates to ask friends and other students for their extra tickets.

  • If my guest needs special accommodations (ADA seating tickets), do I still order my tickets online and complete the accommodations form? 
    No. Please ask the graduate to fill out the Attending Guests Only - ADA Accommodations Request form. Be sure to enter a valid contact phone number and we will contact you to reserve your tickets in July-August. Please be specific regarding your seating needs. DO NOT PLACE YOUR ORDER ONLINE USING YOUR PROMO CODE IF YOU ARE MAKING SPECIAL ADA REQUESTS FOR YOUR GUESTS. THE CBU TICKETING OFFICE WILL CALL THE NUMBER YOU PROVIDE ON THE FORM TO ASSIGN YOUR TICKETS.
  • How will I receive my tickets if ordered online?

    Please contact the CBU Events Center Ticket Office at 877-456-LANCER (5262) or if you have any questions or need assistance.

  • Arena Security
    The University desires to provide the safest environment for our Graduates and their guests. Certain items such as confetti, noise makers, balloons and wrapped gifts are prohibited at the ceremonies. To see a complete list of Events Center rules and regulations including prohibited items, please read below:
    • CBU management reserves the right to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with management rules. Breach of any of the foregoing will automatically result in termination of this license.
    • In compliance with CBU policy, alcoholic beverages, illegal drugs, controlled substances, professional cameras, outside food or drink may not be brought into the premises. Some facilities may enforce additional restrictions to other items including, but not limited to noise makers, confetti, balloons, backpacks, umbrellas, baby strollers, signs, and banners. Please consult all venue regulations prior to attendance at the event. For further questions contact the CBU Box Office.

  • ADA Accommodations for Guests

    Fill out the Attending Guests Only - ADA Accommodations Request Form for:

    • Guests Needing Assistance or Accessible Seating
      While accommodations on campus are fully ADA compliant, disability seating is limited and will be available on a first-come, first-served basis. Please complete the accommodation request form below.
    • For the Deaf and Hard of Hearing, Closed Captioning will be available by QR Code. Sign Language Interpreting is ONLY AVAILABLE UNTIL July 12 BY REQUEST ON THE FORM. 



    • DO NOT claim tickets online with promo code sent to your Lancer Mail if you need ADA accommodations for your guests.
    • If you, the Graduate, need ADA accommodations, please fill out the form the Graduate Only - ADA Accommodations Requests form.
    • There will be disability parking areas designated for our guests with disability placards or license plates. Parking attendants will direct these guests to the appropriate areas. 
  • Ticket Ordering FAQ's


  • Step-By-Step Ticket Ordering Instructions