The number of tickets given out will be four per graduate.

  • Instructions to access tickets online will be emailed to the LancerMail account of each approved graduate by April 26.
  • Graduates participating in the ceremony do not need a ticket, but will need to request tickets for guests. All children age 2 and older will require a ticket.
  • Due to COVID-19 restrictions each graduate's four tickets will be together in a group and cannot be separated.
  • In an effort to limit guest seating to groups from the same household, no extra tickets will be available, but all ceremonies will be LIVESTREAMED via
  • Is seating assigned or general admission?
    Seating is assigned for all commencement ceremonies. Upon checkout, the ticket system will assign you best available seating. The sooner you go on to claim; the better seats you will receive!
  • If my guest needs special accommodations (ADA seating tickets), do I still order my tickets online and complete the accommodations form? 
    No. If requesting tickets with special accommodation ADA seating, you only need to fill out the form referenced below in the section labeled "Accommodations for Guests". After filling out the ADA Seating Request Form, a ticket office representative will contact you regarding your needs within 48  hours of the graduate ticket email, or within 48 hours of your form submission if after April 26. For further questions, please call 877-456-LANCER (5262). 
  • How will I receive my tickets if ordered online?
    Follow the ordering instructions online and choose the “Mobile Ticket" delivery option. Tickets will be sent to the email address given when setting up an account.
    Please contact the CBU Events Center Ticket Office at 877-456-LANCER (5262) or if you have any questions or need assistance.
  • Arena Security
    The University desires to provide the safest environment for our graduates and their guests. Certain items such as balloons and wrapped gifts are prohibited at the ceremonies. To see a complete list of Events Center rules and regulations including prohibited items, please read below:
    • CBU management reserves the right to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with management rules. Breach of any of the foregoing will automatically result in termination of this license.
    • In compliance with CBU policy, alcoholic beverages, illegal drugs, controlled substances, professional cameras, outside food or drink may not be brought into the premises. Some facilities may enforce additional restrictions to other items including, but not limited to balloons, backpacks, umbrellas, baby strollers, signs and banners. Please consult all venue regulations prior to attendance at the event. For further questions contact the CBU Box Office.

  • Arena Seating
    Tickets are assigned for each commencement ceremony. The Events Center doors will open to guests at least 30 minutes before the ceremony. For further questions or assistance, please contact the CBU Ticketing Box Office with your name and student ID number at or 866-456-LANCER(5262). 
  • Accommodations for Guests
    •  Guests Needing Assistance or Accessible Seating
      While accommodations at the Events Center are fully ADA compliant, disability seating is limited and will be available on a first-come, first-served basis. Guests with disability needs will be allowed one companion to accompany them.  
    • Disability Parking
      There will be disability parking areas designated for our guests with disability placards or license plates. Parking attendants will direct these guests to the appropriate areas. 
    • Sign Language Interpreting 
      An interpreter will sign during the Commencement ceremony for guests who are hearing impaired or deaf. To request seats in this section, please contact the Ticketing Box Office at 877-456-LANCER (5262).

    Fill out the Disability Special Seating Accommodation Request Form.