Student Account Resources
In This Section
FAQ - Student Account Resources
Use the approved payment options below to cover your semester charges to avoid enrollment cancellation.
Student Account Payment
Online Payment
- Pay online through InsideCBU > Student Accounts tab > “Make Payment or Setup Payment Plan” link
- Online Check payments are accepted at no additional charge
- Credit and debit card payments are accepted, and a convenience fee will apply
- Foreign currency payments are accepted, and an exchange fee may apply
Check Payment
- Mail check payments to:
California Baptist University
Attn: Student Accounts Office
8432 Magnolia Avenue
Riverside, CA 92504 - Please include the student ID# on the check
- Check payments must be received in the Student Accounts Office by the payment due date
Monthly Payment Plan
Semester Payment Plan
- Pay all or part of your semester charges in four monthly installments without interest
- Payments are automatically processed on the 5th of the month
- A $35 per semester enrollment fee will apply at the time of enrollment
- Enroll online using the “Make Payment or Setup Payment Plan” link on InsideCBU
- Re-enrollment by the payment due date is required each semester
- NOTE: Missed payments may lead to enrollment cancellation
Financial Aid – Scholarships, Grants, Federal Loans, Private Alternative Loans
Financial Aid
- Students who have completed a current FAFSA may be eligible for financial aid
- Students may apply for an alternative loan, Federal Parent Plus or Federal Graduate Plus loan if additional funding is needed for educational costs
- Students should submit all required financial aid and loan documents at least 6 weeks prior to the payment due date to ensure Financial Aid is able to provide a financial aid offer by the payment deadline.
- Financial Aid must be accepted on or before the payment due date
- Contact the Financial Aid Office for more information at 951-343-4236 or visit the Financial Aid tab on InsideCBU
If you need assistance determining which options work best for your financial situation, please contact the Student Accounts Office at StudentAccounts@calbaptist.edu or at (951) 343-4371 for assistance.
Book vouchers allow students to charge their student account for the cost of their Campus Bookstore purchases. Only students with expected excess financial aid, usually from loan monies, may be eligible for a book voucher. Book voucher eligibility may vary based on changes to direct costs and/or to comply with federal, state and university regulations and policies. Eligible students may stop by Student Accounts to pick up a book voucher to be used in the Campus Bookstore.
Phone: (951) 343-4371
Fax: (951) 343-4515
Email: StudentAccounts@calbaptist.edu
Address: 8432 Magnolia Avenue, Riverside, CA 92504
Location
The Student Accounts Office is located in Lancer Arms 42
Office Hours
Monday - Friday 8:00 am to 5:00 pm
During Summer our office closes at 4pm on Friday.
Staff Listing
| Student Accounts Counselors | |
|---|---|
| Asia Morgan | Student Accounts Counselor (N, O, P, Q, U) |
| Catie Lepore | Student Accounts Counselor (K, L, W) |
| Cheyenne Silva | Student Accounts Counselor (C, X, Y, Z, Pre-College Credit A-M) |
| Christine Balling | Student Accounts Counselor (A-AL, B, E, Pre-College Credit N-Z) |
| Hannah Hartt | Student Accounts Counselor (H, I, J, Si-Sz) |
| Jamie Simpson | Student Accounts Counselor (Am-Az, M) |
| Janet Hernandez | Senior Student Accounts Counselor (R, V) |
| Linnette Devin | Special Projects Coordinator (D, T) |
| Lisa Logan | Senior Student Accounts Counselor (F, G, Sa-Sh) |
| Laura Kush | Student Accounts Counselor for Special Programs (A-K VA, Athletes, International) |
| Wendy LeMieux | Student Accounts Counselor for Special Programs (L-Z VA, Athletes, International) |
| Laurie Morgan | Student Accounts Advisor |
| Student Accounts Administration | |
|---|---|
| Michelle Quinones | Student Finance - Accountant I |
| Kathy Jenkins | Senior Student Accounts Assistant/Cashier |
| Martha Alonso | Collections and Loan Administrator |
| Elizabeth Castillo | Student Finance Manager |
| Arlene Mabini | Assistant Director of Student Accounts |
| Lauren Whitlock | Associate Director of Student Accounts |
| Heidi Pendleton | Director of Student Accounts |
Financial aid will be applied against your charges in the following order:
- California State Grants
- Federal Grants
- Private Scholarships
- Institutional Aid
- Loans
Refunds will not be issued against Institutional Aid.
The financial aid award shown on your Course & Fee Statement is not applied to your account until after the semester begins. Loan monies are received from lenders after the last day to drop with refund. Awarded amounts may be adjusted from those shown based on changes in direct costs, and/or to comply with Federal, State and University regulations and policies. If enrolled less than full-time please verify your financial aid award will not be reduced before completing payment arrangements to cover any balance after aid.
IMPORTANT: You must accept your financial aid offer through InsideCBU and submit all required documents! An email will be sent to your LancerMail account when your offer is ready to accept. Your offer can be found through the “Financial Aid Offer & Document Tracking” link on InsideCBU. Please contact the Financial Aid Office at FinAid@calbaptist.edu or 951-343-4236 with any questions.
We partner with Convera (formally Western Union Business Solutions) to offer a simple, secure, and smart way to pay your international tuition and fee payment online. You can pay from your bank account with a telegraphic transfer or use a credit card, through CBU’s Payment Gateway.
Benefits of using Convera:
- Students, parents, and sponsors can use this platform to pay deposits, tuition fees and more
- Avoid costly transaction charges from your bank
- Pay online via popular options including bank transfer, credit, or debit card or eWallet
- Compare payment options instantly and Convera holds the exchange rate for 72 hours
- If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee
- Track your payment status by SMS and email
- Multilingual platform available in 10 languages
- Access 24/7 live chat on the platform or contact our friendly team: https//students.convers.com/#!/contacts
- A platform built with security in mind so that your money is protected
- Ability to initiate refunds easily should circumstances change
- Pay your fees via a global partner which has been helping students achieve their education dreams for over a decade
If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee
Track Your Foreign Currency Payment
Foreign Currency Payment Steps:
- Log in to InsideCBU: https://insidecbu.calbaptist.edu/ICS/
- Go to Student Accounts tab.
- Click on Make a Payment (This will take you to Transact).
- Click on Make a Payment.
- Click on Student Account Payment.
- Enter payment amount and select semester.
- Click on Add to payment.
- Click on checkout.
- Select International payment.
- Click on Continue (This will take you to Convera).
- Choose the country you’re paying from and enter details about your payment.
- Choose your preferred payment method.
- Enter student details and confirm who is making the payment.
- Complete your payment transaction.
- Print out your confirmation and take to the bank to finalize your payment transfer.
- Track your payment: https://students.convera.com/#!/tracking.
Need Help?
US & CA: Visit Convera FAQ page for guidance on frequently asked questions, alternatively please contact https://students.convera.com/#!/contacts or call +1877 218 8829.
- Services to customers may not be available in all countries, territories and currencies.
- In limited circumstances, transaction fees may apply.
- If selected by payors. Message and data rates may apply.
*Visa and Mastercard are available in specific jurisdictions only. Note: Due to banking regulations, not all currencies are available. If your home currency isn't offered, you can pay in another currency.
**Convera provides foreign exchange and payment services to its Education Clients including accepting payments on their behalf. It does not provide services to third party payors.
Students may cover their semester charges by enrolling in an automatic monthly payment plan. Students choosing this option must enroll in the payment plan each semester by the payment due date. A $35 per semester enrollment fee will apply at the time of enrollment.
Fall
| Plan Enrollment Dates | Down Payment | Number of Payments | Payment Dates |
|---|---|---|---|
| May 1 - September 4 | 0% | 4 | 9/5, 10/5, 11/5, 12/5 |
| September 5 – October 4 | 25% | 3 | Enrollment Date, 10/5, 11/5, 12/5 |
| October 5 – November 4 | 50% | 2 | Enrollment Date, 11/5, 12/5 |
Spring
| Plan Enrollment Dates | Down Payment | Number of Payments | Payment Dates |
|---|---|---|---|
| November 1 - January 4 | 0% | 4 | 1/5, 2/5, 3/5, 4/5 |
| January 5 - February 4 | 25% | 3 | Enrollment Date, 2/5, 3/5, 4/5 |
| February 5 - March 4 | 50% | 2 | Enrollment Date, 3/5, 4/5 |
Summer
| Plan Enrollment Dates | Down Payment | Number of Payments | Payment Dates |
|---|---|---|---|
| March 1 – May 4 | 0% | 4 | 5/5, 6/5, 7/5, 8/5 |
| May 5 – June 4 | 25% | 3 | Enrollment Date, 6/5, 7/5, 8/5 |
| June 5 – July 4 | 50% | 2 | Enrollment Date, 7/5, 8/5 |
All student account charges are due and payable by the Payment Due Date. To maintain enrollment, students must complete payment and agree to the terms and conditions of the Tuition and Fee Agreement, in addition to meeting all academic and standard of conduct requirements. The university expects students to cover all charges for the current semester before advancing to a future semester.
California Baptist University offers three payment options to assist students in covering tuition and fee charges. Students may choose to make a payment, set-up an automatic monthly payment plan and/or use financial aid to cover their balance.
Students who remain enrolled past the last day to drop with refund are obligated to cover all charges incurred in accordance with the Policy for Refund of Tuition, Fees, Room, and Board Charges. If a balance exists a hold will be placed on the student account preventing release of diploma and future registration until the balance is paid in full with verified funds.
The Student Accounts Office will automatically process tuition refunds for all eligible students. Tuition refunds are calculated from the date of official withdrawal. A withdrawal is considered official when a completed Petition to Withdraw Form has been submitted to the Admissions Office and processed by the Office of the University Registrar, Financial Aid, and Student Accounts. Ceasing to attend does not constitute an official withdrawal from a course or from the University. However, a Title IV-unofficial withdraw may be processed, as required per federal regulations, which may necessitate the return of federal financial aid. California Baptist University expects to deliver instruction to its students through its traditional in-person and online formats. By attending the University, students acknowledge this expectation and understand that the University may be compelled to modify course instruction formats due to circumstances or events beyond the University's reasonable control such as acts of God, acts of government, war, disease, social unrest, and accidents. As such, students attending the University assume the risk that circumstances may arise that mandate the closure of the campus or place restrictions upon the University's delivery of instruction. By attending the University, each student understands and agrees that they will not be entitled to a refund or price adjustment for the cost of course instruction if their courses are required to be provided in a modified format which the University deems appropriate under such circumstances. Students are encouraged to contact the Financial Aid Office and the Student Accounts Office prior to deciding to withdraw from the university. Many students who withdraw from the university after the last day to drop with refund end up with a balance because they are not eligible to keep 100% of their federal financial aid.
Withdraw from the University
Withdrawal from the University - (16-week courses)
A student, withdrawing from the university during the semester may receive a credit on tuition (room and board not included) according to the following schedule:
Within the first two weeks after semester begins 100%
Within the third week after semester begins 75%
Within the fourth week after semester begins 50%
Within the fifth through eighth week after semester begins 25%
After the eighth week of the semester No refund
Completion of even one course in a semester will make a student ineligible for withdrawal
from the university for that semester.
Withdrawal from the University (Non-16-week courses)
A student withdrawing from the university during the semester may receive a credit
on tuition (room and board not included) according to the following schedule:
Within add/drop period 100%
After add/drop period No refund
Completion of even one course in a semester will make a student ineligible for withdrawal
from the university for that semester.
Withdraw from a Course
A student withdrawing from a course may receive a credit on tuition according to the
following schedule:
Within add/drop period- A student may drop from a course and receive a full credit
of tuition. No mark will appear on the transcript and there is no charge incurred.
Within withdrawal period- A student may withdraw from a course. However, there will
be no credit of tuition. A “W” will appear on the transcript and a fee will be assessed
for each withdrawal.
Refer to the University Calendar for add/drop and withdrawal dates.
Room and Board
Room and board charges may be refunded or credited on a prorated basis upon approval of a written appeal. Appeals must indicate extenuating circumstances and be submitted to the Residence Life Office and/or University Card Services.
Students interested in participating in a Study Abroad program should review all information and eligibility requirements on the Academics InsideCBU page.
Students who have been approved to participate in a Study Abroad program should be aware of the following financial requirements.
- Students will be charged the amount billed by the Study Abroad program selected in addition to a $280 CBU Study Abroad processing fee.
- Students who are approved for study abroad will be registered for the courses approved by the Office of the Registrar and financial aid will be awarded accordingly. In some cases, not all financial aid is able to be applied to study abroad – it depends on the funding source and their requirements. Usually loans and government aid can be applied to study abroad. Institutional Aid (CBU scholarships/grants) cannot be used to study abroad.
- Expenses not covered by available financial aid are the responsibility of the student and must be paid in full two weeks prior to the study abroad organization’s payment deadline or by CBU’s Payment Due Date (whichever date comes first). Students studying abroad are not permitted to set-up a monthly payment plan.
- CBU will not disburse payment to the study abroad organization until payment is received from the student.
Questions related to any balance after aid may be directed to the Student Accounts Office at 951-343-4371 or at StudentAccounts@calbaptist.edu.