2022 ITS Team

Information Technology Services is proud to serve the CBU community through service excellence in the following areas: 

 

Tran Hong, Ed.D.
Tran Hong, Ed.D.

Associate Vice President of Technology 
thong@calbaptist.edu

The Administration team provides leadership, guidance, support, and vision for technology at CBU. The team also provides pertinent services such as account provisioning and maintenance, vendor billing and payments, hardware procurement and software licensing.


 

Shelly Dietrich
Shelly Dietrich
Administrative Assistant

sdietrich@calbaptist.edu

Brenda Perez
Brenda Perez
Technology Procurement Specialist

brperez@calbaptist.edu

Jennifer Jefferson
Jennifer Jefferson
Administrative Support Specialist

jjefferson@calbaptist.edu

 

Kim Byerrum
Kim Byerrum

Director of Business Applications 
kbyerrum@calbaptist.edu

The Business Applications team supports the implementation, maintenance and enhancement of business application systems such as the enterprise Student Information System, InsideCBU, Business Intelligence, and applications that interface with these systems.


 

Cathy Woodworth
Cathy McPhillips
Assistant Director of Business Application Support

cwoodwor@calbaptist.edu

Ronnie Phelps
Ronnie Phipps
Application Support Analyst I

rphipps@calbaptist.edu

Bob Bartlett
Bob Bartlett
Business Systems Analyst

bbartlett@calbaptist.edu

David Cordero
David Cordero
Business Systems Analyst

dcordero@calbaptist.edu

Claudia Florido
Claudia Florido
Business Systems Analyst

cflorido@calbaptist.edu

 

Dale Lee
Dale Lee

Director of Information Security and Projects 
dlee@calbaptist.edu

The Information Security and Projects team strives to protect university information, educate and encourage the community about cybersecurity practices, and ensure that there is reliable access to digital information, resources, and services. Additionally, the team supports and manages the security camera infrastructure, POS/registers, card services infrastructure, and project management.


 

Kevin Hirahara
Kevin Hirahara
Information Security Manager

khirahara@calbaptist.edu

Oscar Carreno
Oscar Carreno
Manager of Card Services

ocarreno@calbaptist.edu 

Steven Perumean
Steven Perumean
Assistant Director for Card Services

sperumean@calbaptist.edu

Matt Jarrett
Matt Jarrett
Assistant Director of Physical Security Technologies

mjarrett@calbaptist.edu

Susan Ray
Susan Ray
Business Systems Analyst

sray@calbaptist.edu

Alex Kim
Alex Kim
Business Systems Analyst

akim@calbaptist.edu



 

David Marley
David Marley

Director of Infrastructure Services
dmarley@calbaptist.edu

The Infrastructure Services team manages and supports the voice, video, and data infrastructure. This includes services such as wireless, telephony, telepresence, virtualization, and servers.


 

Ricky Aguas
Ricky Aguas
Assistant Director of Infrastructure

raguas@calbaptist.edu

Manny Encarnacion
Manny Encarnacion
Network and Systems Administrator

mencarna@calbaptist.edu

Andy Miles
Andy Miles
Network and Systems Administrator

amiles@calbaptist.edu

Michael Knight
Michael Knight
Systems Administrator

mknight@calbaptist.edu

Adam W. Smyth
Adam W. Smyth
Telecommunications Administrator

asmyth@calbaptist.edu



 

Craig Shibley
Craig Shibley

Director of Multimedia Services
cshibley@calbaptist.edu

The Multimedia Services team provides support for students, faculty and staff that includes audio/visual, classroom technologies, conference room technologies, and digital signage. The team also provides project consultation and integration.


Headline

Randal Murphey
Randal Murphey
Assistant Director of Multimedia Services

rmurphey@calbaptist.edu

Jack Johnston
Jack Johnston
Multimedia Support Specialist I

jjohnston@calbaptist.edu



 

Joseph Cameron
Joseph Cameron

Director Online Systems
jcameron@calbaptist.edu

The Online Learning Systems team manages and supports technologies used for distance learning and collaboration. This includes systems such as Blackboard, Webex, Telepresence, and related applications.


 

Bradley Buege
Bradley Buege
Online Learning Systems Administrator

bbuege@calbaptist.edu

Laura Lopez
Laura Lopez
Online Learning Systems Specialist

llopez@calbaptist.edu


 

Robert Schreck
Robert Schreck

Director of User Services
rschreck@calbaptist.edu

The User Services team provides technology support for faculty, staff and students. This support includes desktop/laptop, mobile devices, printers, copiers, and computer labs.


 

Tim McClaury
Tim McClaury
Assistant Director of User Services

tmcclaury@calbaptist.edu

Nico Lopez
Nico Lopez
Customer Support Analyst II

nlopez@calbaptist.edu

Saul Placencia
Saul Plascencia
Customer Support Analyst II

splascencia@calbaptist.edu

Oscar Romero
Oscar Romero
Customer Support Analyst II

oromero@calbaptist.edu

Nathan Lantz
Nathan Lantz
Customer Support Analyst II

nlantz@calbaptist.edu


 

Kipp Smith
Kipp Smith

Director of Web Applications Development
kbsmith@calbaptist.edu

The Web Applications Development team provides software development services that include custom applications, integrations, business process analysis, and automation.


 

Chris Richey
Christopher Richey
Assistant Director of Web Applications Development

crichey@calbaptist.edu

 

Uriel Perez
Uriel Perez
Web Applications Developer

uperez@calbaptist.edu

 

Daniel Na-Chung
Daniel Na-Chung
Application Systems Analyst

dnachung@calbaptist.edu

Micah Uyehara
Micah Uyehara
Web Applications Developer

muyehara@calbaptist.edu

 

Ryan Oh
Ryan Oh
Web Applications Developer

roh@calbaptist.edu

 

Andrew Castellano
Andrew Castellano
Web Applications Developer

acastellano@calbaptist.edu


Contact Information Technology Services

Support Email: helpdesk@calbaptist.edu
Open Support Ticket: https://calbaptist.freshservice.com/support/home
Phone: (951) 343-4444
Hours: Monday-Friday, 8 a.m. to 5 p.m.

Check System Status.

James Building, Room 160
8432 Magnolia Avenue
Riverside, CA 92504