2022 ITS Team

Information Technology Services is proud to serve the CBU community through service excellence in the following areas: 

 

Tran Hong, Ed.D.
Tran Hong, Ed.D.

Associate Vice President of Technology 
thong@calbaptist.edu

The Administration team provides leadership, guidance, support, and vision for technology at CBU. The team also provides pertinent services such as account provisioning and maintenance, vendor billing and payments, hardware procurement and software licensing.


 

Shelly Dietrich
Shelly Dietrich
Administrative Assistant

sdietrich@calbaptist.edu

 

Jennifer Jefferson
Shawna Benson
Administrative Support Specialist

sbenson@calbaptist.edu

 

Kim Byerrum
Kim Byerrum

Director of Business Applications 
kbyerrum@calbaptist.edu

The Business Applications team supports the implementation, maintenance and enhancement of business application systems such as the enterprise Student Information System, InsideCBU, Business Intelligence, and applications that interface with these systems.


 

Cathy Woodworth
Cathy McPhillips
Assistant Director of Business Application Support

cwoodwor@calbaptist.edu

Ronnie Phelps
Ronnie Phipps
Application Support Analyst I

rphipps@calbaptist.edu

Jennifer Jefferson
Jennifer Jefferson
Business Systems Analyst

jjefferson@calbaptist.edu

Jennifer Jefferson
Jason Bradley
Business Support Analyst

jbradley@calbaptist.edu

Bob Bartlett
Bob Bartlett
Business Systems Analyst

bbartlett@calbaptist.edu

David Cordero
David Cordero
Business Systems Analyst

dcordero@calbaptist.edu

Claudia Florido
Claudia Florido
Business Systems Analyst

cflorido@calbaptist.edu

Susan Ray
Susan Ray
Business Systems Analyst

sray@calbaptist.edu

 

Dale Lee
Dale Lee

Director of Information Security
dlee@calbaptist.edu

The Information Security team strives to protect university information, educate and encourage the community about cybersecurity practices, and ensure that there is reliable access to digital information, resources, and services. 


 

Kevin Hirahara
Kevin Hirahara
Assistant Director of Information Security

khirahara@calbaptist.edu


Justin Kirkpatrick
AI Innovation Manager

jk@calbaptist.edu

Oscar Romero
Oscar Romero
Information Security Manager

oromero@calbaptist.edu



 

David Marley
David Marley

Director of Infrastructure Services
dmarley@calbaptist.edu

The Infrastructure Services team manages and supports the voice, video, and data infrastructure. This includes services such as wireless, telephony, telepresence, virtualization, and servers.


 

Ricky Aguas
Ricky Aguas
Assistant Director of Infrastructure

raguas@calbaptist.edu

Manny Encarnacion
Manny Encarnacion
Network and Systems Engineer III

mencarna@calbaptist.edu

Andy Miles
Andy Miles
Network and Systems Engineer II

amiles@calbaptist.edu

Michael Knight
Michael Knight
Systems Administrator

mknight@calbaptist.edu

Adam W. Smyth
Adam W. Smyth
Telecommunications Administrator

asmyth@calbaptist.edu



 

 

Joseph Cameron
Joseph Cameron

Director of Online Systems
jcameron@calbaptist.edu

The Online Learning Systems team manages and supports technologies used for distance learning and collaboration. This includes systems such as Blackboard, Webex, Telepresence, and related applications.


 

Bradley Buege
Bradley Buege
Online Learning Systems Administrator

bbuege@calbaptist.edu

Laura Lopez
Laura Lopez
Online Learning Systems Specialist

llopez@calbaptist.edu


 

Matt Jarrett
Matt Jarrett

Director of Security Systems & Technology
mjarrett@calbaptist.edu

 

 

Steven Perumean
Steven Perumean
Assistant Director of of Security Systems & Technology

sperumean@calbaptist.edu

Oscar Carreno
Oscar Carreno
Manager of of Security Systems & Technology

ocarenno@calbaptist.edu

 

Robert Schreck
Robert Schreck

Director of IT Support Services
rschreck@calbaptist.edu

The User Services team provides technology support for faculty, staff and students. This support includes desktop/laptop, mobile devices, printers, copiers, and computer labs.


 

Tim McClaury
Tim McClaury
Assistant Director of IT Support Services

tmcclaury@calbaptist.edu

Nico Lopez
Nico Lopez
ITS Support Analyst III

nlopez@calbaptist.edu

 

Saul Plascencia

Saul Plascencia
ITS Support Analyst III

splascencia@calbaptist.edu

 

Noah Schmidt

Noah Schmidt
Customer Support Analyst II

nschmidt@calbaptist.edu 

 

Nathan Lantz
Nathan Lantz
Customer Support Analyst II

nlantz@calbaptist.edu

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Brenda Perez
Brenda Perez
Technology Procurement Specialist

brperez@calbaptist.edu

Randall Murphey
Randal Murphey
Assistant Director of AV Support Services

rmurphey@calbaptist.edu

Jack Johnston
Jack Johnston
AV Support Specialist II

jjohnston@calbaptist.edu

 

Dakota Whipple

Dakota Whipple
AV Support Specialist I

dwhipple@calbaptist.edu

 

 

 

 

 


 

Kipp Smith
Kipp Smith

Director of Web Applications Development
kbsmith@calbaptist.edu

The Web Applications Development team provides software development services that include custom applications, integrations, business process analysis, and automation.


 

Chris Richey
Christopher Richey
Assistant Director of Web Applications Development

crichey@calbaptist.edu

 

Uriel Perez
Uriel Perez
Web Applications Developer

uperez@calbaptist.edu

 

Daniel Na-Chung
Daniel Na-Chung
Application Systems Analyst

dnachung@calbaptist.edu

Melissa Barratt
Melissa Barratt
Business Systems Analyst

mbarratt@calbaptist.edu

Alex Kim
Alex Kim
Business Systems Analyst

akim@calbaptist.edu

Micah Uyehara
Micah Uyehara
Web Applications Developer

muyehara@calbaptist.edu

 

Ryan Oh
Ryan Oh
Web Applications Developer

roh@calbaptist.edu

 

Andrew Castellano
Andrew Castellano
Web Applications Developer

acastellano@calbaptist.edu

 

Justin Lee
Justin Lee
Web Applications Developer

julee@calbaptist.edu


Contact Information Technology Services

Support Email: helpdesk@calbaptist.edu
Open Support Ticket: calbaptist.freshservice.com/support/home
Phone: (951) 343-4444
Hours: Monday-Friday 8 a.m. to 8 p.m., Saturday 8 a.m. to 4 p.m.

James Building, Room 160
8432 Magnolia Avenue
Riverside, CA 92504