Requirement #1: Desktop or Laptop Computer

  • PC requirements
    • Operating system
      • Windows 8 or later
    • Memory
      • 4 GB RAM or higher.
    • Graphics card
      • OpenGL version 1.3, or OpenGL version 1.2 with the multi-texturing extension.
    • Sound card
      • Any standard sound card (full-duplex, 16-bit or better).
    • Notes
      • On computers with limited processing power and/or memory, Jabber Video will use a lot of system resources, and reduced performance can be expected.
      • On Windows 8, only the classic Desktop user interface is supported.
  • Mac OS X requirements
    • Operating system
      • Mac OS X 10.12 or higher
    • Memory
      • 4 GB RAM or higher

Requirement #2: HD Webcam

Note: Specific webcam requirements may be in place for specific courses. Please contact the course instructor for details.

Requirement #3: Computer speakers and microphone or headset with microphone

Note: Some webcams have built-in microphones. Please refer to the webcam’s instruction manual for more information.

Requirement #4: Broadband/high speed internet

  • Use Speedtest.net to check existing connection speed
    1. Browse to www.speedtest.net
    2. Click the “BEGIN TEST” button. The test may take 1-2 minutes to complete.
    3. Observe the results of the test and confirm that speeds are equal to or greater than 3 mbps* upload and 3 mbps* download.

Technical Support Information

  • Contact Joseph Cameron, Online Learning Systems Administrator at 951.343.3922 or jcameron@calbaptist.edu for technical assistance.

* = megabits per second

Contact Information Technology Services

Support Email: helpdesk@calbaptist.edu
Open Support Ticket: https://calbaptist.freshservice.com/support/home
Phone: (951) 343-4444
Hours: Monday-Friday, 8 a.m. to 5 p.m.

Check System Status.

James Building, Room 160
8432 Magnolia Avenue
Riverside, CA 92504