Support

Information Technology Services supports faculty, staff, and students with technical assistance.  Below is the ITS contact information:

Blackboard

• Blackboard Support for Students (text based)
• Blackboard Support for Students (video based)
• Blackboard Support for Faculty

System Statuses

• https://calbaptist.status.io/
• https://calbaptist.techready.io/

Bandwidth Testing

• https://calbaptist.techready.io/

Help Desk (including classroom support)

• Hours:
  • Monday - Friday | 8:00am-8:00pm
  • Saturday | 8:00am-4:00pm
• Phone: (951) 343-4444
• Email:  helpdesk@calbaptist.edu (General)
• Open Support Ticket: https://calbaptist.freshservice.com/support/home
• In-Person: James 160

Technology Requirements

• Minimum System Requirements
• Video Conferencing Requirements
• Webex Requirements