Document Delivery Service

Important Notice: The Document Delivery Service applies only to books and journal articles that are part of the library's collections. If you would like to request a book or article that is not part of our collections, use the Interlibrary Loan process instead.

When you find a particular journal article that you need, before requesting the article through the Document Delivery Service be sure to check whether the article is available online in full-text through one of the library databases by using our Journals A-Z listing.

Instructions: Send an e-mail to Rob Diaz ( that includes the following information:

  • Your name, mailing address, phone number, ID number, e-mail address and your academic status (undergraduate, graduate, faculty or staff).
  • Complete and accurate citations for each resource (book or article) to be sent. See below for the maximum number of items per request.
  • If you are requesting books, please also include the following statement: "I, [your name], agree to pay the postage necessary to return these books through the mail or to return them in person to the CBU Library."
  • What is the Document Delivery Service?
    Document Delivery is a service that allows CBU faculty, staff and students who live far from the Riverside campus to have books and copies of journal articles from the Annie Gabriel Library's collection sent to them through the mail. We don't charge to have books shipped to you but you are responsible for any costs in returning them.
  • Who is eligible to use the Document Delivery Service?
    The Document Delivery Service is available only to current CBU students, faculty, and staff who live at least 25 miles from the Riverside campus and who do not frequently visit the campus.
  • What can be sent to me?
    We can send books from our regular collection (no special collections materials) as well as photocopies of journal articles from periodicals from the library's print collection.

    Reference books, audio/visual materials, materials placed on reserve, and books requested through the Interlibrary Loan program are not eligible for request through the Document Delivery Service.
  • How do I request books and articles through the Document Delivery Service?
    Send a request via e-mail per the instructions above.
  • How many books and journal articles may I borrow at a time?
    A maximum of five books and five copies of journal articles may be obtained at a time through the Document Delivery Service.
  • How long will it take for me to get my books and journal articles?
    It will take a minimum of one week from the time that your request is submitted for you to receive your items in the mail.
  • How long can I keep the books and articles?
    Books will be loaned for four weeks, with one renewal. In order to avoid overdue fines, books must be postmarked for return to the library on or before the due date. Do not return copies of journal articles to the library, since they are yours to keep.
  • How do I return my books to the library?
    It is your responsibility to return all books obtained through the Document Delivery Service to the library. You can return them to the library (1) in person or (2) through the mail with proper postage affixed to the package.
  • Is this service available for students in other countries?
    Students in other countries may request journal articles through this service, but unfortunately at this time we are not able to ship books internationally.
  • Whom can I contact for more information about the Document Delivery Service?
    Send any questions to Rob Diaz at (951) 552-8490 or