Frequently Asked Questions

Here are a few commonly asked questions that new students ask as they are preparing to start at CBU. Click into the topics below to explore the questions and answers. Please feel free to reach out to our staff directly if your question is not addressed here.

  • Textbooks

    Q: How do I know which textbooks to purchase?
    A:
    You can find out which textbooks to purchase for your classes by visiting the Campus Store website beginning in mid-August. On the website, you can input your courses and see a list of which books to buy.

  • My Financial Aid Offer

    Q: What if I have been offered a scholarship that is not listed on my financial aid offer?
    A:
    You can contact the Financial Aid Office for assistance. Here are a few ways to get in touch with the Financial Aid Office.

    Q: How do I find my financial aid offer and accept/decline my financial aid?
    A:
    Go to My Offer Letter on InsideCBU to locate your financial aid offer. You can view your offer and also accept/decline or reduce aid as needed to cover your charges. The amount awarded may be reduced or cancelled if you are enrolled less than full-time or cease attendance during the semester to comply with Federal, State and University regulations.

    Q: What should I do if I don't have a financial aid offer yet?
    A:
    In order to receive a financial aid offer students must be accepted to CBU and have a valid FAFSA on file. To be valid, your FAFSA must have a signature from the student and parent, and CBU's school code. If your FAFSA has everything it needs, please contact a Financial Aid Counselor for assistance.

    Q: Are there additional scholarships available that I can apply for?
    A:
    CBU has a variety of scholarships and grants that you can check out here. We also encourage you to apply for scholarships from outside organizations. You can visit this site to review different private scholarships.

  • Financial Aid Documents and FAFSA Verification

    Q: What is a Master Promissory Note and Entrance Counseling and why do I need this?
    A:
    The Master Promissory Note is a legal document between you (the borrower) and the Department of Education for your loan in which you promise to pay back what you borrow, including interest. It also explains the terms and conditions of your loans. Entrance Counseling is an interactive session that you complete online to ensure that you understand your rights and responsibilities as a borrower of a Federal Direct Loan. You can complete both documents online at studentloans.gov. The Financial Aid Office cannot request the loan funds on your behalf without these documents, and will be notified electronically when they have been completed.

    Q: My FAFSA was selected for verification. What is my next step?
    A:
    Some students are selected by the Department of Education to go through a FAFSA verification process. This means the Financial Aid Office needs to collect addtional tax documents. To find out what items to submit you need to go to: InsideCBU/Financial Aid tab/Student Forms to create an account and complete all necessary documentation. Instructions are included within the Student Forms portal. 

    Q: I am unable to get a tax transcript online. Is there anything I can submit instead?
    A:
    Currently, the Financial Aid Office is also able to accept a signed copy of the 1040 in place of the IRS tax transcript. Please be sure to include all pages of the 1040, and it must be signed by hand ( this may require you to print it out, sign it and then upload it). You should have the 1040 included in your tax documents.

    Q: I have been asked to complete a G8 or G6 form. What is this for?
    A:
    These forms are related to the Cal Grant. The G8 form is the “High School Graduation Certification” which you can access online by creating an account and logging into webgrants4students.org. This form ensures that you graduated from a California high school. Note: The High School Graduation Certification can only be completed after you graduate high school. The G6 form is the “Transfer Entitlement Certification form” which you can access online by creating an account and logging into webgrants4students.org. This form ensures that you attended a Community College in 19-20 and will be attending a Bachelors granting institution in 20-21. All new Cal Grant recipients will need to complete the “Confirmation of School of Attendance” also located on webgrants4students.org. You can either confirm or change your school of attendance which is required for the school to see your Cal Grant award in their system.

  • Semester Balance and Payment Arrangements

    Q: How do I know how much I owe for the semester?
    A:
    To find your semester balance first login to InsideCBU and then navigate to the Student Accounts tab. Click on the “Course and Fee Statement” icon. Set the term for the correct semester and then select “Generate Course and Fee Statement” and click on the PDF link. This will show what courses you have registered for and provides the estimated charges and pending or accepted financial aid associated to that semester.

    Q: What are my payment options?
    A: There are a variety of payment options available. You can make an online payment, check payment or set up a semester payment plan. To find details on approved payment options, click here

    Q: How do I make a one-time payment or set up a payment plan?
    A:
    Click here to find instructions on how to make an one-time payment online or set up a 4 month payment plan for the semester.

    Q: When is the Payment Due Date?
    A: The Payment Due Date for the fall semester is August 12, 2020.

    Q: What if my financial aid does not cover all of my charges, how do I “fill the gap?”
    A: We highly encourage you to apply for scholarships from outside organizations. Your high school counselors or our financial aid office has websites to help your search. Check out CBU’s Scholarship Station at: Calbaptist.edu/financial-aid/undergraduate/scholarship-station.

    CBU offers a payment plan and you may sign up on the Student Accounts tab on InsideCBU.

    Parent PLUS Loan: application available online at studentloans.gov for parents of dependent undergraduate students. This is a credit based loan offered by the Department of Education. The interest rate is fixed at 7.08%.

    Private Alternative Loan: credit-based loan for dependent or independent students. May require a credit worthy co-signer. Information is available on InsideCBU/Financial Aid/Undergrad/Loan Information. Interest rates may be variable or fixed with various payment options.

    Work study: on-campus, need-based employment program. Wages earned as regular paycheck. Part-time employment.

  • Confirming Enrollment

    Q: What does it mean to confirm my enrollment?
    A:
    By confirming your enrollment it means you have made the necessary plans to cover your semester balance either by paying in full with scholarships, grants, and/or loans, or setting up a payment plan for the remaining balance after aid. 

    Q: How do I know if I have confirmed my enrollment?
    A:
    To check your student account status you will login to InsideCBU and then navigate to the Student Accounts tab. Click on the “My Account Information” icon and then view the “Check Your Student Account Status” box. Select the current semester to verify if your enrollment is confirmed.

  • Cal Grant

    Q: How to I apply for the Cal Grant?
    A:
    You must have your FAFSA completed and your GPA submitted to the California Student Aid Commission prior to the March 2nd deadline. For more information you may go online to csac.ca.gov.

    Q: If I do not qualify for the Cal Grant this year, can I apply again next year?
    A:
    Yes! If you are a first time freshman and did not qualify for Cal Grant your first year, you may apply again for the next year by completing your FAFSA and returning to your high school to have them verify/submit your GPA again. If you have more than 24 college credits, complete your FAFSA and visit the Office of the Registrar for GPA verification.

    Q: I have been asked to complete a G8 or G6 form. What is this for?
    A:
    These forms are related to the Cal Grant. The G8 form is the “High School Graduation Certification” which you can access online by creating an account and logging into webgrants4students.org. This form ensures that you graduated from a California high school. Note: The High School Graduation Certification can only be completed after you graduate high school. The G6 form is the “Transfer Entitlement Certification form” which you can access online by creating an account and logging into webgrants4students.org. This form ensures that you attended a Community College in 19-20 and will be attending a Bachelors granting institution in 20-21. All new Cal Grant recipients will need to complete the “Confirmation of School of Attendance” also located on webgrants4students.org. You can either confirm or change your school of attendance which is required for the school to see your Cal Grant award in their system.

  • Transferring Coursework to CBU

    Q: Does CBU need transcripts from every institution that I attended?
    A: Yes. Please submit transcripts from any college or university you have enrolled at. This includes any college or university coursework you took as part of a dual enrollment program at your high school. If you participated in dual enrollment, you must submit the college or university transcripts so they can be evaluated for possible credit. If you do not submit all your transcripts you risk a hold being placed on your account that will prevent registration for future terms.

    Q: How can I find out what courses transferred into California Baptist University and how they are applying towards my degree requirements?
    A: You will want to view your Degree Guide through InsideCBU. Your Degree Guide will show you all your degree requirements and if there is any course(s) currently meeting your requirements. Courses which are not meeting a specific requirement will fall at the bottom of your Degree Guide and will count towards your elective requirements for your degree.

    Q: My course did not come over as I expected. What do I do if I feel that my course meets the requirements for a different class?
    A:
    If you believe one of your classes could fulfill a different degree requirement you will want to submit an Academic Variance request to have the course reviewed. If the course is for your major, minor, or concentration the Academic Variance will need to be submitted to the appropriate dean or department chair for review. If the course is for general education, the Academic Variance will go to the University Registrar for review. The Academic Variance form is available through InsideCBU.

    Q: Will CBU accept my test credits for transfer?
    A:
    Yes. CBU accepts credits from the following examination programs: Advanced Placement, CLEP, International Baccalaureate, and DSST. Please refer to InsideCBU for more information on how these tests are eligible to be transferred for credit. If you have taken Advanced Placement, CLEP, International Baccalaureate, and DSST exams you must submit the transcripts so they can be evaluated for possible credit.

    Q: Does CBU accept courses that are graded as pass/fail?
    A:
    Pass/fail courses are accepted as long as the pass is equivalent to a C- or better. If this cannot be determined the class is not eligible for transfer.

    Q: What is my student classification/student standing based on the number of units I have?
    A:
    Freshman: 0-29
    Sophomore: 30-59
    Junior: 60-89
    Senior: 90+

    Q: Does CBU accept credit from non-regionally accredited institutions?
    A:  No. CBU only accepts courses from regionally accredited colleges and universities.

    Q: My course did not come over as I expected. What do I do if I feel that my course meets the requirements for a different class?
    A:
    If you believe one of your classes could fulfill a different degree requirement you will want to submit an Academic Variance request to have the course reviewed. If the course is for your major, minor, or concentration the Academic Variance will need to be submitted to the appropriate dean or department chair for review. If the course is for general education, the Academic Variance will go to the University Registrar for review. The Academic Variance form is available through InsideCBU.

    Q: What do I do if I want to take a course outside of CBU while I am still enrolled at the institution?
    A:
    Students can take coursework outside of CBU while they are still enrolled. If an Articulation Agreement exists for the school and course in question, there is no further action required. The student has the guarantee that the course will transfer over as listed on the agreement. If the course(s) are not listed on the Articulation Agreements, students will need to complete a Transfer Course Approval Form.

  • Veteran Benefits

    Q: I am a veteran. How do I apply for VA benefits?
    A:
    Questions regarding VA benefits can be directed towards Jay Villasenor in the Office of Student Success. Click here to learn more.  

  • Class Placement

    Q: I took multiple ACT/SAT exams. What is California Baptist University’s policy on which score is used?
    A:
    The highest score earned will be used when determining math and English placement for our students.

    Q: My course did not come over as I expected. What do I do if I feel that my course meets the requirements for a different class?
    A:
    If you believe one of your classes could fulfill a different degree requirement you will want to submit an Academic Variance request to have the course reviewed. If the course is for your major, minor, or concentration the Academic Variance will need to be submitted to the appropriate dean or department chair for review. If the course is for general education, the Academic Variance will go to the University Registrar for review. The Academic Variance form is available through InsideCBU.