Campus Dining: Fall 2022 FAQs

  • How will campus dining be offered?

    CBU and its food service operator, Provider Food Services, have implemented protocols and safety measures to promote a healthy dining experience on campus. Mobile ordering and contactless payment are also available to diners.

  • Will mobile ordering be available?

    Yes, mobile ordering is available with the CBU To-Go app.

    CBU To-Go app use instructions:

    1. Download the Transact Mobile Order app from the Apple App Store or Google Play Store.
    2. Select California Baptist University and register for the CBU To-Go app with your LancerMail account.
    3. Select your favorite dining location and build your order.
    4. Checkout and pay with your CBU Card (Meal Swipes, Dining Dollars, LancerBucks) or a credit card.
    5. After you receive an in-app notification that your order is ready for "Pick-up", scan the QR code on your receipt to confirm your order has been picked up (see notes below).
    6. Enjoy your order.


    Important Notes: 

    • Due to franchise requirements, Chick-fil-A and Shake Smart orders require two QR code scans: one for "Check-In" and a second for "Pick-Up".
    • Wait times at Chick-fil-A and Shake Smart are calculated on the number of "Checked-In" orders, not the number of "submitted" orders.
  • When will the fall 2022 meal plan begin?

    The fall 2022 meal plan will begin with breakfast on Friday, September 2 and will end Wednesday, December 14 for lunch at 3 p.m. Dining Hours and Locations are available online and via the CBU Dining app.

  • Is seating available at dining locations?

    Yes, indoor dining is available. Tables and seating are also located throughout the campus.

  • What safety precautions are the food service staff taking?

    Provider Food Services staff has implemented a health and safety plan including but not limited to: employee COVID-19 training, daily wellness checks, and frequent sanitization of high-contact surfaces.

  • Does CBU have a Designated COVID-19 Point of Contact?


    • Students who have tested positive or are experiencing any COVID-19 symptoms should immediately contact Student Care at or 951.552.8100.
    • Faculty and staff who have tested positive or are experiencing any COVID-19 symptoms should immediately contact their direct supervisor as well as Human Resources at or 951.552.8655.