Guest Tickets and Seating

Current information as of September 11, 2019. 

  • Seating for Commencement ceremonies are ticketed.
  • The number of tickets available is determined by the total number of graduates approved to participate in each commencement ceremony. 
  • Instructions to access tickets online will be emailed to the LancerMail account of each approved graduate beginning the afternoon of Tuesday, November 12, 2019.
  • Graduates participating in the ceremony do not need a ticket, but will need to request tickets for guests. All children ages 2 and older will require a ticket.
  • Number of Tickets Per Graduate

    - Wednesday, December 11 at 9:30 AM - TBD
    - Wednesday, December 11 at 2:00 PM - TBD

    Further ticket instructions will be given via LancerMail to approved graduates on how to select  seats and print tickets from home. Please request only the number of tickets you are certain to use and return any unused tickets. 

  • Extra Tickets

    An email will be sent to all graduate LancerMail accounts by Tuesday, December 3, 2019, if additional tickets are available. Please return any unused tickets to the CBU Ticketing Box Office.

  • Arena Security

    The University desires to provide the safest environment for our graduates and their guests. Certain items such as balloons and wrapped gifts are prohibited at the ceremonies. To see a complete list of Events Center rules and regulations including prohibited items, please read below:

    • CBU management reserves the right to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with management rules. Breach of any of the foregoing will automatically result in termination of this license.
    • In compliance with CBU policy, alcoholic beverages, illegal drugs, controlled substances, professional cameras, outside food or drink may not be brought into the premises. Some facilities may enforce additional restrictions to other items including, but not limited to balloons, backpacks, umbrellas, baby strollers, signs and banners. Please consult all venue regulations prior to attendance at the event. For further questions contact the CBU Box Office.
  • Arena Seating 

    Tickets are assigned for each commencement ceremony. The Events Center doors will open to guests 1 hour before the ceremony—no exceptions.

    For further questions or assistance, please contact the CBU Ticketing Box Office with your name and student ID number at or 866-456-LANCER. 

  • Accommodations for Graduates

    Graduates Needing Special Assistance
    Graduates who are in need of any kind of special accommodations due to disabilities or health conditions should send an email to Our goal is to assess your needs and make personalized accommodations to make this day of celebration enjoyable. Please contact our office via email no later than Friday, November 15, 2019 so we can make the appropriate arrangements for your needs

  • Accommodations for Guests
    • Guests Needing Assistance or Accessible Seating
      While accommodations at the Events Center are fully ADA compliant, disability seating is limited and will be available on a first-come, first-served basis. Guests with disability needs will be allowed one companion to accompany them.  
    • Ticketing for Disability Seating
      All approved graduates will receive an email via LancerMail approximately one month prior to the ceremony with directions on how to reserve tickets. In this process, directions will be given how to request assigned seating for guests with disabilities. At the Commencement ceremony, ushers will direct guests to their assigned disability seating.
    • Disability Parking
      There will be disability parking areas designated for our guests with disability placards or license plates. Parking attendants will direct these guests to the appropriate areas. 
    • Sign Language Interpreting 
      An interpreter will sign during the Commencement ceremony for guests who are hearing impaired or deaf. To request seats in this section, please contact the Ticketing Box Office at 877-456-LANCER.

    Graduates may fill out a special accommodation request form for their guest(s).