Frequently Asked Questions
Veterans Frequently Asked Questions
How do I contact the Department of Veterans Affairs?
By calling 888.442.4551 or visiting www.gibill.va.gov.
How long does it take to receive VA benefits?
First-time recipients should receive their benefits in approximately six to eight weeks. Continuing students should receive their benefits in approximately three to four weeks.
Who do I contact if I have questions regarding my eligibility or remaining benefits?
Please contact the Department of Veterans Affairs at 800.442.4551 or visit their site at www.gibill.va.gov.
How do I order my military transcript?
Please visit the ACE (American Council on Education) website to order a military transcript. ACE will guide you directly to the ordering website for your military branch.
What are my responsibilities as a student?
As a veteran using your education benefits, you are responsible to notify the veteran’s affairs coordinator immediately of any action affecting your enrollment status - drop, add, or a change of certificate program goal. Failure to do so may result in termination of benefits.
You are responsible for maintaining satisfactory progress toward the stated certificate program objective. Satisfactory progress is defined as a grade point average of "C" for credit programs and/or an "average" for noncredit programs. Failure to maintain the required grade point average could result in the suspension of veteran education benefits.
One Veteran's Experience at CBU
"CBU offered a well-respected Master's program and I felt strongly that the emphasis on faith and high moral standards meshed with my personal beliefs. I am continuously impressed by CBU. I received much needed help during my admissions, initial financial aid process and veteran's assistance. I immensely enjoyed my classes and the high-quality instructors. I feel the difference in the words and actions of every individual I meet, whether staff or student. I have been treated with a tremendous amount of respect and heart-felt gratitude for my service."
Courtney Doussett ‘10
U.S. Army, Sergeant (E-5)
M.S. in Kinesiology, Sport Management